Recruitment Marketing & CRM Glossary
Recruitment marketing plays a pivotal role in today’s talent acquisition strategies, bridging the gap between organisationsorganizations and potential candidates. With a myriad of tools, processes, and concepts involved, understanding the terminology is essential for effective implementation. This glossary serves as a comprehensive guide to key terms and definitions in recruitment marketing, helping professionals stay informed and optimiseoptimize their strategies.
AI powered dynamic content
Creates personalisedpersonalized career site experiences by tailoring content and job recommendations for each visitor, ensuring no two visitors view the organisationorganization the same way.
ATS agnostic
Software compatible with various Applicant Tracking Systems (ATS), enabling seamless integration and flexibility without reliance on a specific vendor.
Call to action (CTA)
A prompt, such as text, image or button, encouraging potential candidates to take specific actions like applying for a job, registering for an event, or joining a talent community.
Candidate
A potential job seeker who expresses interest in working for an organisationorganization.
Candidate Relationship Management (CRM)
A tool that helps recruiters manage and engage passive candidates, enabling quick access to a pre-qualified talent pool.
Candidate conversion
Candidate conversion refers to the process of turning potential candidates at any stage of the recruitment journey, from career site visitors, talent pool members, or passive prospects, into applicants, hires, or engaged employees. It is often measured by conversion rates (e.g., percentage of visitors who apply, applicants who interview, or offers accepted), providing insight into how effectively a recruitment strategy moves talent to the next stage.
Candidate engagement
The level of interaction and activity a candidate has with the organisationorganization, such as visiting a career site, attending events, or consuming content.
Candidate experience
The overall impression candidates gain from their interactions with an organisationorganization’s recruitment process.
Candidate journey
The series of touchpoints a candidate encounters, from initial engagement to being hired.
Candidate marketing automation
Automating recruitment marketing activities, such as communication and engagement, to personalisepersonalize candidate experiences and improve efficiency.
Candidate nurturing
Engaging potential candidates over time with personalisedpersonalized messages across multiple channels to build relationships and encourage applications.
Candidate profile
A centralisedcentralized repository of a candidate’s history and interactions, including communications, CV, and jobs applied for, within the Recruitment Marketing module.
Career site
A section of an organisationorganization’s website dedicated to showcasing its Employer Value Proposition (EVP), job opportunities, and recruitment-related information.
Chatbot
AI-powered software that simulates conversations to assist users on career sites or mobile apps, automating routine interactions.
Content Management System (CMS)
A software tool used to create, manage, and maintain digital content, such as career websites.
Content marketing
A strategy focused on creating and distributing content, such as blogs and videos, to attract and engage potential candidates.
Conversion
The successful progression of a candidate through various recruitment stages, culminating in a job offer and acceptance.
Cookies
Data stored on a server about a visitor’s browsing activity, used to analyse behaviour and optimiseoptimize the candidate experience.
Diversity, equity & inclusion (DE&I)
Strategies to attract diverse candidates, ensure fair recruitment processes, and foster an inclusive workplace culture.
Employee generated content (EGC)
Content, such as testimonials and videos, created by employees to authentically connect with potential candidates.
Employee value proposition (EVP)
The unique set of benefits and values an organisationorganization offers to its employees, used to attract and retain talent.
Employer brand
The perception of an organisationorganization’s reputation as an employer, reflecting its values and benefits for employees.
Employer branding
The process of developing and promoting an organisationorganization’s employer brand to attract talent.
Enhanced responsive job descriptions
Job description pages enriched with media, dynamic content, and personalisationpersonalization to engage candidates.
Heatmapping technology
Visual representations of user behaviour on websites, helping organisationsorganizations optimiseoptimize content by identifying engagement trends.
Internal mobility
Encouraging career progression within the organisationorganization through promotions, transfers, and lateral moves to retain talent and reduce hiring costs.
Jobseeker
An individual actively searching for employment opportunities.
List management
OrganisingOrganizing candidate data in a centralisedcentralized database, allowing segmentation for targeted engagement.
Marketing Insights
Data-driven insights on recruitment marketing performance, enabling strategy optimisationoptimization for better ROI.
Nurtures
Engagement strategies involving personalisedpersonalized communication to build relationships with potential candidates over time with the aim of converting them to applicants.
Passive candidate
An individual not actively seeking a job but open to opportunities when approached.
Potential candidate
Someone showing interest in an organisationorganization, such as visiting a career site or interacting with recruiters, but has not yet applied.
Recruitment analytics
Metrics and insights that evaluate the efficiency and effectiveness of recruitment activities.
Recruitment marketing
Top-of-funnel activities designed to attract, engage, nurture, and convert candidates into applicants.
Recruitment marketing automation
Automating workflows to reduce recruiter involvement in repetitive tasks, allowing focus on high-impact activities.
SMS recruitment
Using text messages to communicate with candidates and notify them of opportunities
Seasonal recruiting
Hiring for temporary roles during peak business periods, such as holidays or harvest seasons.
Self-service career site
A career site management tool that allows recruiters to update and customisecustomize content without coding skills.
Silver medalists
Highly skilled candidates who narrowly missed out on a role but remain valuable for future opportunities.
Sourcing attribution
Insights into the effectiveness of sourcing channels, helping optimiseoptimize recruitment strategies.
Sourcing channel
The platform or medium through which candidates apply, which may differ from where they initially learned about the role.
Talent acquisition
The process of identifying, attracting, and hiring skilled candidates to fulfil organisationalorganizational needs.
Talent network (or talent community)
A group of potential candidates interested in future opportunities within an organisationorganization.
Talent pipeline
A pool of engaged candidates ready for consideration when relevant roles become available.
Talent pool
A curated list of candidates who are not actively in the recruitment process but remain engaged for future roles.
Talent segment
Grouping candidates by criteria such as location or job family for targeted engagement.
Unknown visitor
A website visitor who has not provided identifiable information, leaving only browsing behaviour data for analysis.
This glossary is your go-to resource for mastering recruitment marketing terminology. Whether you’re new to the field or a seasoned professional, understanding these concepts is key to driving better outcomes and staying ahead in the competitive talent acquisition landscape.
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